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Veterans Employment

In today’s episode we look at the current state of veteran employment and why it is such an important issue. Kate Silverton is joined by James Reed, Chairman of Reed Recruitment, Lyn Webb, veteran and Chief Information Security Officer at the Open University, Neil Jackson, veteran and Director of Defence Relationship Management, and Brigadier John Mark Lancaster, Baron Lancaster of Kimbolton, former minister for the Armed Forces and a serving Senior Officer in the Army Reserves. 

Thank you to Joanna Lumley for introducing the episode.

Lord Lancaster

Baron Lancaster of Kimbolton, TD, VR, PC, former Defence Minister and serving army reservist

Mark Lancaster is a Conservative Member of the House of Lords and a British Army reserve officer. He previously served as Member of Parliament for North East Milton Keynes from 2005 until 2010, and then its successor seat Milton Keynes North from the seat’s creation at the 2010 general election until his retirement from the House of Commons at the 2019 general election.

He served as a Minister in several appointments after the formation of the Coalition Government in 2010, first as Lord Commissioner of Her Majesty’s Treasury, before moving to the Ministry of Defence, first as the Parliamentary Under Secretary of State for Veterans, Reserves and Personnel, and then, as Minister of State for the Armed Forces. He served in this role until his retirement from Government on 16 December 2019. He was nominated for a peerage in the 2019 Dissolution Honours. He was created Baron Lancaster of Kimbolton on 16 September 2020 and ‘Introduced’ to the House of Lords on 12 October 2020.

Lyn Webb

Lyn Webb

Lyn joined The Open University in 2020, having been at Deloitte since March 2014 as a Senior Manager in their Audit Advisory practice. She is The OU’s Chief Information Security Officer.  This all follows 20 years in the RAF, where she left as a Wing Commander and Aerospace Battle Manager.

James Reed

Chairman of Reed Recruitment

James Reed is the Chairman of REED – Britain’s biggest and best-known recruitment brand and the largest family-owned recruitment company in the world.

James is a regular media commentator on work and labour market issues, with recent appearances including BBC News, Sky News, BBC Radio 2 and The Apprentice. He has contributed insight to a wide range of publications including the Financial Times, Harvard Business Review and the Sunday Times.

James is also a best-selling author of three books, The 7 Second CV, Why You? 101 Interview Questions You’ll Never Fear Again and Put Your Mindset to Work, which he co-authored with Dr. Paul Stoltz.

He is a Fellow of the Chartered Institute of Personnel and Development (CIPD). James lives in London with his wife Nicola and their six children.

Neil ‘Jacko’ Jackson

Director of Defence Relationship Management at Ministry of Defence and veteran

Jacko served as a senior Army officer completing operational tours around the world and postings in the UK MoD, Army Headquarters, the UN and NATO. He has since focussed commercially on executive level stakeholder management, refining customer service delivery models and business process outsourcing including as Operations Director for a complex recruiting programme in partnership with the MoD. 

He was appointed as the Director of DRM in 2019. DRM works with employers and organisations across the UK to develop mutually beneficial partnerships that support the Armed Forces community of Reservists, Service Leavers, Veterans, Cadet Force Adult Volunteers, the Cadet Movement, the Wounded, Injured & Sick and military spouses & partners. The Armed Forces Covenant and the Employer Recognition Scheme (delivered by

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